About Vendor

4501 E. McDowell Rd.
Phoenix AZ 85008

Main Contact:
Brent Serio
Phone: 503-601-2151


16B-0322 Telecommunication System

Final Expiration:

Next Renewal:

Mohave Contacts:
Procurement Specialist:
Erin Gordon

Contract Specialist
Mike Nentwig, CPPB

Audit Specialist:
Aracely Rivas


Pacific Office Automation, Inc. (formerly Trans-West Network Solutions) provides:

  • Mitel unified communications


Excluded Items:

The following related stand-alone specialty electronic systems, products and services may not be offered on this contract, as Mohave has separate contracts for specialty electronic systems:

  • Electrical wiring and power installation that requires an Arizona Registrar of Contractor's A-17 or L-11 electrical license.
  • Construction services, of any type.
  • Intercom, paging, master-clock, fire alarm, security and similar communication systems.
  • CCTV systems.
  • Audio equipment, video equipment, computers, computer peripherals and software not directly related to a local area network (LAN) or telecommunication infrastructure being purchased or previously installed.
  • Long distance carrier contracts or Internet Service Provider contracts.
  • Cellular phone service or cellular phones.


About The Vendor:

Why Pacific Office Automation, Inc? (Formally Trans-West Network Solutions)

Pacific Office Automation, Inc - Trans-West Division has been designing and implementing enterprise network solutions in Arizona for more than 30 years. We understand the importance of the success of your organization and we take pride in being your technology partner. Built on taking care of the needs of our customers, we build trust through reliability in service and supporting all with a strong customer service and warranty department.

Pacific Office Automation, Inc - Trans-West Divisions' expertise in design, implementation and support includes but is not limited to the following technologies:

  • Voice Solutions (Traditional PBX, VoIP and Hosted)
  • VMware / Virtualized Networks and Voice
  • Mobility and BYOD Integration
  • Unified Communications and Collaboration
  • Firewalls, Content Filtering & Virus Protection
  • Enterprise Layer 3 POE Switching
  • Routers
  • Wireless LAN
  • Servers and SAN Solutions
  • Video Conferencing and Distance Learning
  • LAN and WAN Services

Mohave Pricing:

Click here to go to the Mohave Pricing page

Contract Documents:

Clicking on the button below and logging in will direct you to a compressed zip file containing the following contract documentation:

  • Compliance Questionnaire: A copy of the USFR Compliance Questionnaire with Mohave's response to each item. Direction is provided to confirm Mohave's response.
  • RFP Determination: A copy of the written determination prepared prior to using a request for proposals. (Only applies to JOC contracts as of 7/1/14.)
  • Bidders List and Bid Opening: Copies of the bidders list showing registered vendors receiving the solicitation notice, the bid or proposal receipt log substantiating the date and time bids or proposals were received, and the public opening record.
  • IFB or RFP: A copy of the complete IFB or RFP. Addenda, if any, are included.
  • Request for Best & Final Offer: A copy of the Request for Best & Final Offers issued for competitive sealed proposals.
  • Bid or Proposal: A copy of the bid or proposal submitted by the vendor. For proposals, the vendor's best & final offer, if any, is included in this file.
  • Award, Extensions and Amendments: Copies of the evaluation and award documents, contract extensions and contract amendments, if applicable.
  • Pricing Summary: Document indicating where to access pricing for the contract. Also includes additional pricing comparison document used during the evaluation process.
  • Due Diligence Tutorial: A step-by-step guide to assist in performing due diligence reviews of Mohave contracts.

Click here to go to the Contract Documents page

More Info:

Standard Order Contract

User Guide: User_Guide.pdf
Process Type: Standard Order

Vendor: Pacific Office Automation, Inc. (formerly Trans-West Network Solutions)
Vendor DBA: Pacific Office Automation, Inc. (formerly Trans-West Network Solutions)